Using Thawly
Reading your digest
Signal types, what the score means, and the three action buttons in every email.
Reading your digest
The Thawly digest is the product. Every signal in it is something that just happened to a company you previously lost a deal with — and a Claude-drafted message ready to copy.
Anatomy of an entry
Each company block in the digest has three parts:
- What happened — a one-liner describing the signal (e.g. "filed accounts overdue", "won a £240k public contract", "hiring two enterprise AEs").
- Why it matters — the link between that signal and a reason to reach out, written for your industry.
- The drafted message — paste-ready, in your voice, with the trigger baked into the opener.
Score interpretation
Every entry has an internal score. You don't see the number, but it controls the order. Top of the digest = compounding signals (multiple things happening at once, or one strong signal in your vertical). Bottom = single softer signals worth a glance. Anything below the surface threshold is suppressed entirely so you never get noise.
The three action buttons
- Copy message — opens a one-click page with the drafted message ready to paste. Works on every device, no clipboard JS quirks.
- Snooze 30 days — silence this signal (and re-trigger logic) for a month.
- Not relevant — dismiss the signal and tell us why. We use the feedback to tune scoring across the board.
When the digest doesn't arrive
If a day goes past with no email, that's by design — we never send empty digests. If you suspect something's wrong, check Settings for a digest pause, or contact support.